Frequently Asked Questions

There’s been a few things that have come up from time to time for people buying; usually these are simple misunderstandings, or simple to fix. Here are a few answers to the more frequent questions I usually get.

“I’ve bought your book, and payment was successful – now what? How do I get the book?”

The book is downloadable, so as to give the least amount of wait time before you get it. Once through the payment process, you will come to an “Order Complete” page. Now scroll down. 

(You have an infinite amount of downloads in case of digital weirdness or bugs – but the link only lasts for 7 days! Please don’t share the link; I worked my ass off for about a year on that book, and I would like to feel like it was appreciated)

Scrolling down, there will be a “Downloads” box, which contains a big blue button sayingRope Bondage The Smart Way.zip”. This .zip file contains two different formats for the book, ePub, which is my favorite, and PDF, which can be read on just about any computing device. It also contains a heartfelt letter from yours truly.

(Epub readers can be downloaded as apps from app stores, or made an extension for some browsers, e.g. Google Chrome. PDF can be read in apps or Google apps in your browser)

Click on the download link, and you will be asked if you wish to download the file. I recommend saying yes.

Interestingly, a few Apple users seem to have some trouble with this (I suspect Apple doesn’t like .zip). I’m testing some work arounds – if you have trouble getting it, e.g. download limit exceeded, which should be impossible; then email me using my contact form. If you have any other problems getting the book, then let me know in the same way – because dammit, you deserve to have that book!

New Solution For Apple Devices: 

One of my customers figured out what the problem is:

I finally figured out how to read the book on my iPhone X. It was the user, not the supplier. Through Trial and Error I was able to learn where to tap to bring it up on my screen—there was a little list icon in the lower right hand corner of the screen that brought it up. I even did it several times so I wouldn’t forget it it as quickly for future reference. I have short term memory issues—the Dr says my brain is getting rusty so I’m combatting that little demon… LOL I’m already about 15 pages in at this point….
Wish me well, my friend….. 🙂

I check my email usually about twice a day; if I’m at work, then you may have to wait a few hours for me to get home and resolve this, but resolve it I will. 

I will check my orders to ensure you have indeed paid, and then email you the exact same .zip file you would get otherwise. I’ll probably also collect a bit of info from you in order to inform my next strategy of fixing the problem, and will thank you very much indeed for any information you give.

Another useful note on download links: you should receive an email upon completion of purchase with the exact same download link in it. This link is good for one day. 

Other Questions I Sometimes Get

Q. What’s the best way to meet people to tie up?

A. It’s in the book. I went over a few different ways you can do this; it’s not an exact process but these strategies will definitely increase your chances.

Q. What’s the best way to meet groups or learn rope in my area?

A. Join Fetlife (BDSM social media). Look for “groups near you” in the group settings at the top of the page; have a hunt through there for existing ones. I also have some notes on picking a rope teacher in Rope Bondage The Smart Way as well.

Q. I accidentally bought multiple copies of the book, and I didn’t mean to! Can I get a partial refund?

A. Yes, you absolutely can. Because all the transactions are automated, I won’t know about it unless you email me. So email me as soon as you realize (preferably within a couple of days so I can check your purchase)and I will hit the partial refund button as soon as I get home from work. The payment method means your refund will often automatically wind up in your Paypal account, so it should appear there in the next day or two.